Retaining Your People
Learn and apply tools and techniques that adjust workforce strategies and increase the ability to retain your talent.

Course Information

Start Date: On-Demand

Format: Online

Cost: $349

Since 2020, businesses have seen recorded numbers in “The Quit Rate”, or the percentage of people who have voluntarily left their jobs. Last year alone, around 47 million Americans vacated their position despite a net 6.4 million employment gain. Managers and organizational leaders need to implement strategies for retaining people.

According to Pew Research, previous employees most often quote low pay, perceived disrespect, childcare issues, inflexible working hours, and low opportunities for advancement as the primary drivers for leaving a position. It has thus become very apparent that in order to retain top talent in today’s resignation-heavy environment, workforce strategy must be adapted to the individual needs of employees.

Throughout this self-paced, 3-hour workshop, participants will learn how to apply tools and techniques that adjust their workforce strategies. The workshop will increase participants’ ability to retain people and their talent, even in this time of record high turnover.

Performance Objectives

By the end of this digital workshop, participants will have the skills necessary to:

  1. Establish shared working protocols based on empathy and the tenets of ‘The Platinum Rule’.
  2. Identify symptoms and patterns of “burnout” among employees and apply strategies for mitigation and alleviation.
  3. Build greater levels of authorship and ownership into employee work to increase decision-making and motivation.
  4. Strategically apply curiosity and flexibility to increase employee learning while mitigating decision-making risks.


For more, check out our Applied Leadership Workshops page.

Who Should Attend

With flexible time commitments and practical real-world activities, this workshop is designed for managers and leaders at all organizational levels who currently lead teams and/or have team members with direct reporting responsibilities. Current managerial professionals will benefit most from this program’s performance-focused design, granting participants a clear line of sight and step-by-step instructions for applying the learnings from this workshop directly into their day-to-day.

Digital Badge

Participants who successfully complete this workshop earn a USC Marshall digital credential recognizing their ability to apply the embedded skills in real world environments, and are able to showcase the credential in online resumes and LinkedIn profiles
3 hours, self-paced.
Every reasonable effort will be made to ensure this course runs as described on this webpage. Sales for on-demand programs are final once a course has been launched. Refunds can be obtained for 100% of the program fee prior to launching a course.

USC Marshall Executive Education Applied Leadership Workshops are designed to equip working professionals with the essential skills and abilities necessary to lead today’s organizations.

Formatted as self-paced, performance-based modules, these workshops focus exclusively on one specific leadership skill and provide participants with the knowledge and tools necessary to apply that skill within their own organization.

Teaching Methods

Online, Self-paced: Designed for current, working professionals, this program blends USC’s heritage of academic excellence with the flexibility of online asynchronous learning. Workshops include foundational learning content and best practices via video modules, articles, & podcasts, and reinforce new skills and abilities via practice activities and direct applications.

Program Faculty

Ken Perlman

Adjunct Professor of Management and Organization

Ken Perlman is a consultant, facilitator and presenter with 25 years’ experience consulting to executives and teams at Fortune 500 companies. Ken has built his expertise in leadership, change, program management, culture, organization design, communication, innovation, business process improvement and technology adoption. His clients include Levi Strauss & Co., Warner Bros., Kaiser Permanente, NetApp, Coty, Nordstrom, Southern California Edison, and Nestlé. Bringing in his experience implementing large IT systems like SAP, and with process improvement methodologies like Lean Six Sigma, Ken recognizes that leadership is the greatest single differentiator between high-performing organizations and those that that struggle. Ken earned his M.B.A. from USC and his B.A. from Claremont McKenna College, where he served as research assistant at the Kravis Leadership Institute.